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Description
Your influence and power over others is commensurate with your ability to communicate. This powerful programme explores ways to capture the attention and interest of your audience from the beginning of each communication process through discussions, group and individual activities, questionnaires, videos and role plays. DBL uses the latest techniques in adult learning to teach the importance of tapping into the individual learning style of the audience, thus creating a more meaningful presentation. A section of the programme will include the use of video-taping to ‘show’ the role of body language and tone in delivering a powerful presentation.
Outcomes
The participant will understand the importance of laying the foundations of communication. They will be equipped with the tools and knowledge to deliver their message in a properly planned format that will capture the interest and attention of the recipient from the beginning of each communication process. They will be able to gain rapport, establish firm relationships and deliver all levels of communication - good and bad - to their customers.
Duration 1 Day(s)
Modules
Foundations of Powerful Communications
, Powerful Communications
, Presentations that Work
, Written Communication
, Presentations
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Testimonials |
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Description
The ability to write efficiently and powerfully is a tool that all people in business - regardless of their level -need to communicate effectively. This programme will cover all aspects of written communication from email writing to structuring a report. The participant on this programme will identify the various behavioural styles of people and learn how to communicate the same message in different ways corresponding to each style. Various techniques and tools will illustrate the "Do's and Don'ts" in creating the written business documentation.
Outcomes
Participants will leave this programme with the knowledge on how to structure memos, emails, letters and reports - ensuring their readers will understand the intent of the writing. They will link the various DiSC styles of their readers to different writing styles, ensuring their message is delivered in the most effective manner. They will understand the "Do's and Don'ts" in creating their written business documentation.
Duration 2 Day(s)
Modules
Why Write Letters?
, Different Writing Styles - Same Message
, Plain English Writing
, Writing - What is the Point?
, Writing in Style
, Writing
, Editing Reports and Letters
, Writing Memos
, Preparing and Presenting Reports
, Writing Emails
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Testimonials "I used to think my writing skills were more than adequate until I recognised basic mistakes I was making on a regular basis that did no justice to my correspondence. Once I followed the simple guidelines and techniques in this business writing programme, the effectiveness of my writing improved dramatically, and along with it the representation of my company". |
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Description
Presentation Excellence covers more than how to deliver a presentation. It explores other facts such as how people best receive information, by exploring the facts so that participants will understand the techniques which make the most impact in their industry. It identifies how what will be relevant and important for the CEO is different for the draftsman – what to present to who and ‘how’ much?
Getting - and holding, your audiences attention, (the importance of the first impression), individual Learning Styles and how to tap into them, ‘mirroring’ the way an audience receives information and what THEY want to see which will help them choose your company! - are among the key elements in this program.
Outcomes
Participants will be equipped with the expertise to match their presentation style to their audiences buying style and have increased confidence so their presentations are more meaningful and believable. In addition they will be able to position their company for their audience and to communicate ‘what’s in it for me’?. Their presentations will be clearly structured, delivered with impact and credibility, audience needs and reactions will be correctly read and the participant will be able to adapt their presentation style accordingly.
Duration 2 Day(s)
Modules
Foundations of Presentation Excellence
, Developing Confidence
, Understanding Others
, Structuring a Presentation
, Live Presentations
, How to Present
, Do's and Dont's
, Understanding your Audience
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Testimonials “Possibly the most valuable/interesting course I have attended.” “Well worth attending.”
“High level results quickly from minimal input. Readily recommend.” |
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